State University of New York College of Agriculture and Technology at Cobleskill is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the and summarized . Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to the Dean鈥檚 Office via e-mail to deansoffice@cobleskill.edu, for investigation and resolution. If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined . And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department as outlined . Please note, this does not include complaints related to grades or student conduct violations, both of which are to be fully addressed via campus processes, not through the NC-SARA complaint resolution procedures.